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| - I am extremely upset with my experience at Dental Works. Writing a negative review is time consuming, but if I can help others then it's well worth the time! I went in there to have a wisdom tooth pulled and an exam on an implant. I was told I would be charged $100 for partial X-rays, $88 consult, $350 CT scan, $315 to pull the tooth. I trusted Dr. Work when he said he recommended that I have a $350 CT scan. He was so busy pushing me to get an expensive scan that he didn't even have time to pull the tooth! I had to come back after he and his wife had lunch! When he told me I needed periodontal work on the implant, I decided I should get a second opinion from a Periodontist. I called two Periodontists and it turns out both of these specialists charge $185 (ALMOST HALF) of what I was charged for a CT Scan. His office refused to match the price of the other specialists! How was I to know when I was sitting in a dental chair if the prices quoted to me were fair or in line with the going rate? Also when he pulled my wisdom tooth, he left me numb. After more than two weeks, I still have some numbness! They said I signed a document stating numbness can happen. I had the same dentist for 24 years before he retired and never had ONE problem! It is difficult to find someone you can trust to be good and fair. I will never go back to this office. They told me I owed them $100 for the X-rays at the time of payment but for $50 more I could have a full set. I went ahead and paid $150. I contacted them and said that I wanted the $50 credited back to my credit card because I wasn't coming back in for a full set. They wrote back that the X-rays they took were $115 so they would only give me a $35 credit! This is unbelievable and a lie! To make things even more disastrous, my significant other who was a former patient and referred me to this dentist, stopped in the office to discuss the situation on my behalf because I wasn't getting anywhere with them. He wanted to talk to someone and they refused to speak with him and told him to leave. He said he wouldn't leave until they spoke to him so they sent the Police to his home with a trespassing warning! The entire experience was most unfortunate. I would not recommend this practice unless you don't mind being overcharged! If you have gum issues, do not let him cut on you! Go get the latest and greatest laser work done by a Periodontist specialist!!
I have an update. Thank goodness I went to see a peridontist today who very professional and impressive. AND NOT PUSHY!!!!!! She diagnosed my implant and told me I have an infection in the gums. I will be having laser surgery which is MUCH less invasive than the Ging flap procedure where they cut the gum away. Dr. Work's wife told me he doesn't do the gum procedure often, but when he does, he does a great job! Ging flap is old school. Laser is the latest and greatest with much less down time and better results.
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