If I could give this practice zero or negative stars, I would. They scheduled my mom for an appt at a location she was used to going to without telling her that the location was closed. We called the number provided and the customer service rep hung up on me when I asked to speak with a spvsr.
We showed up 15 minutes late at the new location and was told they couldn't see her because she was past her appt.
This was not the first episode of horrible customer service, but it's certainly the last. Previous experience with this office includes not sending proper referrals resultin in having to re-schedule appointments with specialists, not ordering the proper medication refills and poor customer service from the front desk staff.
I will now find mom a new primary care physician.