Was a little dissatisfied after my AC service but that was in part on my lack of knowledge or lack of what the service actually includes because i am new to the Las Vegas area and where i come from it is done a little differently. Well to make a long story short i expressed my dissatisfaction/confusion and the owner Jason called me and immediately provided me with clarification. Company is prompt, courteous and most of all professional and will go above and beyond to make the customer happy, great job and i highly recommend Best Air Conditioning