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  • My boyfriend and I come here all the time. We've celebrated holidays, birthdays, anniversaries, and special events here on multiple occasions over the last 3 years. Every time we've come in, the service has been great and the food is incredible. Tonight we decided to celebrate Valentine's day here, BIG MISTAKE. We made our reservation 3 weeks ago, for tonight at 7:45pm. We arrived and weren't seated until close to 8:20-8:30pm. After finally being seated, it felt like our table was invisible, a server never came over until a manger passed by and we had to ask for someone to serve us. I wish I could say the lack of attention ended there but for the continuation of the night, it seemed like we had a sign over our heads that said "Avoid this table". Every time we needed a clean plate, a refill, or any form of service we had to grab an employee to grab our "server" (who seemed to be a manager or something) to help us out. Our "server" was awful and acted like we didn't exist, which is funny because I think she was a manger of some sort. She kept calling us table 69 so for anyone that cares, she was serving us at table 69 at around 8:30pm. The meat was really really good like usual but it was very upsetting to be completely ignored the entire night on this special holiday. We finally got fed up and asked for the check, which surprise, she forgot to bring so we had to grab her and ask again. The whole experience was very disappointing as my boyfriend has spent a lot of money at this restaurant over the years and has recommended this place to so many people. Highly, highly disappointing and honestly considering not coming back because of the disgraceful service we received tonight and the lack of care that was put into our Valentine's Day dinner.
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