I should definitely know better than to go to Dufferin Mall on a Saturday afternoon and especially Walmart as it's always crowded and chaotic, but I was on one of my WInners/Marshalls mission. Plus I don't venture to this mall often, so thought I may as well go to Walmart because I needed some things. I have to admit, they definitely offer some really good every day low prices.
The store layout is typical of most Walmarts, but manoeuvring around the crowds is a bit challenging especially when carts, strollers and wandering kids are involved. Walmart will definitely test your patience. Luckily for me, I'm usually in and out of the store as quickly as I can.
Lineups for checkouts always tend to be very long with everyone queuing at the closest cash, but I usually go to the far end, since there's usually only 2 or 3 customers in line.
Walmart should really initiate a number calling system where everyone lines up in one line and go to the next available cash when called - very effective at other stores. Why can't Walmart adopt this system already? It would definitely streamline their customer service and perhaps then the cashiers won't be too stressed and will actually be friendly.
I don't think I ever experience good customer service from any of the cashiers, except perhaps on two occasions and that was a very long time ago, perhaps that's maybe why I almost forgot.