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  • This location has a nice feel inside to sit and relax. The store is large with a variety of seating options inside and outside. There's community tables (don't hog it ;)) and the employees are friendly. The parking lot can be really full so finding a spot is sometimes a hassle. The line was about 5 deep but I figured it would move along fine. The reason for my A-OK star rating is the service time and drink quality. It took 25 minutes from the time I got in line to the time I got my drink... 25 minutes! I timed it! I ordered the Tall Zombie Frappuccino (I know, don't judge :) all good fun) and it was over $5.00! "Ok wow but it's seasonal and so insta-worthy," I thought. After I paid I was told they were out of the "brain" (pink) whipped cream which is what makes it look so fun... The girl was nice about the whole situation but I would have felt a lot better about the 25 minutes, half-assed drink if they would have offered me a drink coupon for next time. The managers here could help their customer base with training on how to read the customer's situation and assess their frustration levels. I send a response on the Starbucks App and got a quick refund to my card which was nice, thats why theres 3 stars instead of 2 cause I know you're wondering why I would even give 3! I didn't even take a pic of it. If you bought Starbucks and didn't take a photo, did it even happen?
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