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| - South St. Burger has a siren song that I sometimes cannot resist.
The biggest appeal of South St. is its unique offering of condiments and fillings that you don't find in a typical fast-food burger joint. They also have New York Fries if you're into that. In my case, they also have a convenient location at Yonge and Broadway.
The burger itself is average. It's tasty, average-size for fast-food (meaning small), and the toppings they offer are actually very good. You can't just say "everything" when they ask what you want on your burger because you will be eating more condiments than meat. So, the taste experience can be different each time you go.
Unfortunately that's where the fun stops. In all the times I've been to South St. (more than I care to admit) I have never waited less than ten minutes to get my order. If you show up at lunch hour, you have the added perk of waiting in line with a bunch of high school kids. In my last visit, the dude manning the grill seemed overwhelmed. He started noticeably banging on the grill, making frustrated faces, hoping to get sympathy from the customers watching him PUT PATTIES ON A GRILL. All he got were some grown-ups shaking their heads disapprovingly. No one cares about your stress when you are getting paid to go through it, especially when we are hungry.
After that last encounter I felt compelled to write a review, and vowed never to return. The restaurant is simply poorly managed; they never seem prepared for a rush of customers (if you know people come at LUNCH time, maybe you should be ready for it), and the staff/equipment/kitchen seem inadequate for the size of the restaurant. For a burger place that serves average food for above-average pricing, and sub-par service, you can do better in the area. Gourmet Burger Co., Mars Diner, Sunset Grill, Harvey's, or even freaking Burger King if you have to.
Extra star for wasabi mayo and that they serve alcohol (weird, I know).
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