This is the WORST EVER! NO appointment now takes over 2 hours to get your blood drawn. They will draw blood for people with appointment that is way earlier than the appointment time ahead of you.
Some of us that didn't have appoinment complain. They simply reply that's the way it is. NO apologies for your inconvenience, no understanding for patient with needs that have to wait for hours. Who cares if you already fast for 12 hours, wait another 3 hours and is an elderly. Who cares if you have any other problem? They are rude and didn't care.
Bribery is accepted to cut your wait time. One guy walk in there with NO appointment and went to the front desk to talk to them for a good few minutes. The nurse/clerk was laughing and giggling. Guess what! he got his blood drawn shortly after. When he left he gave them some tickets for some show. Wow!
I have been here since 12pm. It is now close to 2:30 pm. They close at 3 pm so around 2:30 with so many people still waiting they just rush you in and stab with needle you as fast as they can so they can go home. Who cares if you got hurt in the process. Unblievable!
DO NOT USE QUEST DIAGNOSTIC IF YOU HAVE A CHOICE. This isn't the only quest diagnostic with problem. You should check out reviews for other locations. Don't be fooled by the rating that is more than a year old. Business has changed. They now only care about bottom line as if they haven't make enough money already. They cut back the location hours, cut back staff. Most of their good staff has long gone. Maybe they don't want to pay for good staff anymore. They don't care if it is inconvenience for you or if you have to wait for hours. Their staff now is just as bad rude and indifference. Make you feel like if you drop dead in front of them, it wouldn't matter to them one bit. Worst than talking to a robot when you try to reason with them. Get your blood drawn somewhere else like your doctor's office.