We have been to this restaurant many times and we will not be returning. We went on a Sunday afternoon and there was no crowd, plenty seating was available. The hostess looked less than happy to have to take the time to seat us.
We waited patiently as our server appeared to be doing all the work. We ordered chips and salsa as an appetizer. After some time the server brought some fries while we waited, but the fries looked like they had been under the heating lamp for quite some time. When the chips and salsa arrived, the salsa was frozen.
I ordered a salad with grilled (blackened) chicken - I don't recall the name of the dish, but the picture made it look good. When it arrived, the chicken was done but it looked and tasted like the chicken that is precooked, heated in a bag and placed on the salad.
It was the first time I felt sick leaving this restaurant. Not sick from the food, but sick because we spent over $50 for 2 adults and a kid and no one was remotely satisfied with their dinner.
The service wasn't great, but I believe it was because the server was overwhelmed. I don't know what the other servers were doing, she seemed to be the only one trying to accommodate the customers.