I go here all the time. Staff is very friendly and stuff is inexpensive. I got almost all my maternity clothes here and I rack up points. The bad reviews are from people selling stuff here. You are going to get a low offer, that's how resellers work. They need to make a profit. If you don't like it sell it yourself. I usually donate stuff to goodwill but will sell my stuff back here knowing I will not get much for it. Knowing that it will help another mom and a small business is worth it to me.