Great service! Staff was very helpful. I went to Metrovino twice recently. The first time I had called ahead because I was looking for Amon-Ra, a highly sought Aussie shiraz from Barossa region made by Ben Glaetzer. Fortunately Metrovino had a couple of bottles left and I managed to get the last of them for the year for my friend in Vancouver. As far as I know, the other stores in Calgary are sold out and so are the ones in Vancouver. In any case, when I went to pick up the Amon-Ra, the staff was very friendly and helpful. I thought it was because I was making such a large purchase that the service was so impeccable.
I then went back in a couple of weeks later with my friend from Vancouver to show him where I managed to find his stash of Amon-Ra. We were in there just browsing and I was approached by at least 4-5 staff on different occasions asking whether I needed any assistance. I was VERY impressed. Even though I was just browsing that day, they didn't brush me off as someone who wasn't going to make a purchase that day so why bother to be helpful. Truth be told, I'm definitely going back to make other purchases in the future. They have a unqiue selection of wines and cater to a niche market. Most of the markups on the wines are decent, although I did find the markup on the BC wines to be unusually high. However, I believe they are one of the few exclusive wine shops here in Calgary that carry wines from the Tantalus vineyard.
Excellent service! I'm very impressed!