First of all we had a bad experiece the first time we came, there was a 20 minute wait for biscuits, they gave us the wrong order, and no honey or butter, also no receipt. We could not even call and complain because the phone was out of service. We called corporate and they sent us a $10 card to be used at this same location. We wanted to give them another chance so we went in and what i witnessed was horrendous attitude from the front cashier.
Lady had been waiting 30 minutes for her food. Politely asks the clerk when her food will be ready. Clerk says "When its packed up..., I have a line thats priority over you"
This lady continued to be polite however the clerks balling into the cash register.The finally customer gets her food and is around the corner getting a drink unbeknownst to the manager who walks up to the clerk and has the nerve to say "dont you cry mija, miserable **** like that don't deserve to have customer service" Even after all that the customer only said "Im not sure why you're crying when you were rude to me" and walked out with her head high as the clerk repeatedly yells "Have a nice day ma'am"
That whole fiasco took about 45 minutes, then our food was ready and of course our order was wrong. Needless to say we wont be back and the Manager and cashier should be ashamed of themselves.