I can't speak to the car buying experience here as I purchased my vehicle at this location when it was called Nissan by Sunnyside, several years ago, which I understand is owned by a different company then Mentor Nissan. As for my experience with the service department I have only positive, complementary things to say. I take my vehicle here for all maintenance (oil changes, tire rotations, brakes, etc) and have found the service department to be efficient, accommodating and honest. Anytime the service will take longer than an hour, I request a loaner vehicle to run errands while they work on my car so I'm not stuck sitting at a dealership for hours.
It seems that many car repair shops see a women coming from a mile away and see nothing but dollar signs figuring they are too inept or not car savvy enough to know fair prices for repair and maintenance. I've never gotten that vibe here hence the repeat business.