I had just moved here from CA only to have a Service Engine Soon light come on, and stay on. I took it to Fletcher's just to have it checked out. They told me it was most likely my catalytic converter and I'd have to find a shop that did that. Since I didn't know anyone here, I had to search the internet for reviews on mechanics. I found all these great Yelp reviews, and they weren't wrong!
I called to ask if they could do it, and they were friendly and helpful over the phone and said to come right in and they'd check it out for me. They helped me as soon as I got there, and quickly diagnosed that it was indeed my catalytic converter. They called around to find the part for me and told me they could have the part there and the car fixed within 3 hours. This was fantastic, except I had a one year old who was almost due for a nap. Then they told me that a mechanic would drive me home and then bring the car back to me! AMAZING!!! This type of above and beyond service is wonderful, especially since my husband was out of town and I knew no one else to give me a ride, and I couldn't sit around the shop for hours. Joe's has won my business for as long as I live in the area!
And, they're reasonably priced too. I had to replace the catalytic converter on a different car several years ago, and their price was about the same as what I paid then!