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  • Dr. Syms was referred to us by another medical professional, whom we like and trust. Our first few experiences did not go well. The first visit we arrived at 1:30 for a 2 o'clock appointment. We were seen at 4. The second visit was for a 2:45 appointment. We arrived at 2:30. We were seen at 3:45. An HOUR behind schedule at the least. I heard another patient in the waiting room singing the doctor's praises AND mention how busy he always is. For my daughter, he looked in her ears and told us that he couldn't do anything to determine the cause of her hearing loss until she was 1 year old. But he wanted to see us at 6 months ... (to bill my insurance I'm sure) he said it was to make sure we don't slip through the cracks. So we were scheduled for appointments where no further assessments were done. That doesn't make any sense to me. More annoyingly, Dr. Syms has a poor bedside manner, Lucian Leape would be outraged. As a concerned parent, I want a person to address my concerns and give me information. He isn't friendly and isn't forthcoming with info. Why more than one star? His office staff has always been friendly and helpful.
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