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| - We have been here twice since it opened. Once was for lunch right when they opened. The service was a bit slow, but the waitress really tried and we weren't in a hurry. They brought delicious Italian bread with butter, the salad was delicious and our entrees as well. We didn't care for the meat sauce, but liked the marinara. I had the Eggplant Parmesan and my husband had the Chicken Parmesan. Aside from the meat sauce on our pasta, we both really enjoyed our meals.
Fast forward to last week. We came at dinner time and decided to bring our kids. What a totally different experience! When we walked in, three different people were up front and none of them decided to greet us. After someone finally acknowledged us, she was marching back and forth nervous about where to put us (we all fit in a regular booth). Once settled, we waited about 10 minutes for our waitress. One thing we noticed is that the restaurant was very busy and also VERY noisy. So noisy that we couldn't hear each other and the waitress couldn't hear us. Finally ordered drinks and mozzarella sticks. Mozzarella sticks come out, bread sticks come out, still no drinks. Have to ask for our drinks twice. The breadsticks that have replaced the crusty Italian bread are crap. I get better breadsticks at chain pizza places. Now we wait.....salad comes out 30 minutes later. The pizza came out. It's doesn't look too good and tastes even worse. It was soggy and the mushrooms did not taste good at all. Not even my 11 year olds would eat it.
Now for the entrees. My Eggplant Parm was okay. This time it was much drier than the last time and hardly had any cheese baked on top. My husband's Chicken Parm was coated in Ricotta cheese. Yes, you read that correctly...RICOTTA CHEESE! It did not have Ricotta cheese when he first ate it at this same restaurant and, when we asked about it, we were told that's what a traditional chicken parm had on it. Sorry but that's not true. It's my husband's favorite dish and he has had it several restaurants through the country. This was a first for us.
Then as we were cashing out, our waitress was our cashier up front and made it a point to watch my husband as he signed the receipt and added the tip. That is so rude.
We had such high hopes for this place, but will keep searching for a good Italian place.
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