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| - I generally enjoy eating at Einstein's. It's a good tasting, quick, and fairly priced meal. The shmears are good, the bagels are fresh, and the sandwiches are filling. So, I must let you know this review applies only to this Einstein's.
I've come here quite a few times, but finally decided to write a review because I'm sick of the mistakes - it needs to be said. At any fast(ish) food restaurant, there is always an expectation of some mistakes being made on your food. But when those mistakes are continually made and cost you extra money...you start getting fed up.
I've had certain staff members screw up my order every time they make it. This is very frustrating, especially when you order cream-cheese (at something like $1.50 extra..which is kinda ridiculous in the first place) and you don't get it with your food, it's infuriating. When you often get your food to go, you don't realize until you reach your destination and it is too late by then. You always have to check your order after leaving Taco Bell, but I thought Einsteins was a little higher than that - apparently not this one.
However, there is one shining star - Cathrin. If everybody made your order as quickly or perfectly as her, this place would be getting a much higher rating from me.
So, if you are going to this location, I warn you. Some of the employees don't pay attention.
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