Two weeks ago my 4 month old great dane puppy was taken here for a severe reaction to his puppy shots. He ended up very swollen and vomiting which he in turn aspirated into his lungs --not good.
My puppy ended up staying in VES for care for 5 days. The whole time, we were kept very up-to-date regarding procedures that were being done and the cost of them. Since he is a large breed dog, we were kept aware of the possible side effects of each medicine that may need to be administered. Furthermore, we found the staff very comforting and understanding of our position. We were invited to visit whenever we wanted, so we visited our little guy morning and night. Each morning, we were given an overview of the costs as they stood as well as where they would be at the end of the day should everything remain the same. By the second morning the folks at the front desk knew who we were and were telling us stories about how much our little guy is loved by the staff. Dr. Thompson was incredibly informative and she gave us all of the facts--gently. Dr. Fay was also a great help!
Ultimately, I am SO thanful for this service. The staff is caring and attentive and the service--was amazing. Thank you for bringing our little guy back to health!