The wait can be a bit long but they do bring a toast basket with a wide variety of jams, PB, whipped butter etc. The place is also usually really busy and cramped (despite being a large place) so don't expect to reminisce quietly over last night with your breakfast companion.
The pros are that the food is good, there are a lot of options, they have never messed up an order and contrary to a few reviews below, I have never found hair in my eggs.
Perfect for bringing family and friends to that are visiting and want to eat breakfast/brunch somewhere central downtown that doesn't have hobos drinking beer in at 11:00 am!