Reserving specific seats is nice and the kids serving were polite, but the rest of the concept and execution doesnt work for me. It's too dark to see menus, trailers are too loud to easily communicate with wait staff (let alone your companion), and settling tabs during films is inevitably distracting.
I'm told their Cinema Suites format is more spacious than our "Fork & Screen" option, but when the 400 pound patron in front of me descended into his Playskool-strength theatre seat - and into my knees with the force of a medium speed car accident, that less than luxurious 'impression' evoked something more akin to "Fuck & Scream" - I literally blurted "Fuck" and screamed at the bone cracking pain radiating from both patellas.
When I slid over behind fatso's 100+ pound wife, she's banging into me too, so it's not their fault. The seats are just cheap, with lousy springs and they're hard to settle into comfortably. I was kicked from behind periodically. All by adults btw. It's interesting how many yelpers rip kids and seem to feel 'adults only' or food/bev service somehow conveys a first class experience. To me it felt more like a bad coach flight; cabin lighting's busted and some douchebag's reclining into your space.