I wish I could give this place 0 stars! It was absolutely disgusting! There was a bowl of melted ice cream that overflowed all over one of the tables and debris on many of the other tables. There were 4 teens working and 2 looked like they were working on custom cakes and one who was apparently the store manager doing absolutely nothing even though there were a few people in line. We ha to wait for the only girl that was apparently helping customers finish with her last order. We asked to speak with the store manager of which the one who was doing nothing said she was. We advised her that the lobby/ eating area was completely disgusting and that we had literally lost our appetites sitting there looking around. She was very insincere when apologizing and did not offer to do anything. She didn't even clean up the mess. I also noticed that another worker was drinking a can of coke as be was making these custom orders, and having worked in the food industry before I'm pretty sure that's a health code violation. I will never go back to this location again and plan on contacting corporate and reach out to the franchise owner because that place was disgusting and their employees did not have very good customer service at all. Again I can't tell you how gross it was! If the lobby was that gross who's to say that the food prep area is actually clean.