Rating is for total experience. Food would rank at 4/5. Why downgrade? Price point higher than what one should get for their money. Sadly, we were the only customers at prime dinner hour says tons of what others must think. Place needs more hands on management. Ordered their steamed fish. "It is so popular that we ran out". Poor planning or poor excuse. Neither is acceptable. Ordered shrimp with chili and moo shu pork. Both very tasty and decided to splurge on the tea ceremony. The "ceremony" must be a way to fleece big bucks from a gullible public (like me) with price of small and I mean small pot of tea costing from $12 up to almost $20. Not much of a ceremony either but the tray and tiny cups were interesting. They provided tiny tissues for napkins that I would be ashamed to present to any of my guests and then for what this restaurant charges for the food reflects on their whole philosophy. It is very sad because I think this place will fold and it holds so much promise with some small tweaks.