This place....ugh
First... Their check in is 45 minutes before flight. This isn't stated anywhere in their website etc. I got there 44 minutes before and wasn't allowed to check in. There were about 5 other families behind me. I've checked in 30 minutes prior to flight on other airlines.
I paid the "carry on" fees (It's cheaper to just check a bag btw) on line. Since I "missed my flight" I had to pay the luggage fees a second time, the fees don't apply to airfare rebooked. SO...if you think you're saving money flying with these clowns, you're not if the carry on/checked bag fees are taken into consideration.
The best part of this fiasco was when the agent asked the guy next to me who was bitching about Frontier charging him luggage fees twice, " do I look like Frontier Airlines to you? " Bonus points for being extra rude lady.
Do yourselves a favor and pay the 50$ higher fee elsewhere.