After dealing with 3 other companies that claimed they specialized in water softeners, not one was able to identify why my clothes were scratchy or why the salty water was set up to drain into the side of the yard. Fortunately, I found Pro Irrigation Services. Their representative Tom Moss came out and identified both issues within the first 5 minutes. Tom was surprised that no one else had identified the pipe in the garage wall that led to the drain in the laundry room and out into the sewer pipes. Although others had tested my water, Tom was the only one that knew what setting the system needed to make my clothes soft without using any fabric softener. He returned a day later with the appropriate supplies and copper piping and re-piped the system so the salty water went into the garage wall and came out into the laundry room. Not only did Tom do a great job with the piping, he trained me on what he was doing so I could maintain it on my own going forward. My husband and I both give his work an A+. Our next project with Pro Irrigation Services is to have them add another irrigation line that is dedicated to our garden. Stay tuned for another review!