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  • I write this review as a former employee and fan of original Tapioca Express franchises back in Cali. Sure this place had the logo and menu, but unfortunately falls far short of my expectations for a Tapioca Express, quality and customer service wise. Customer service is atrocious by my standards. I've felt like I'm more nuisance than welcome on the few times I've been here. Also, when ordering for take out, check for straws because they've never put straws in there for me. Drink quality, I notice that their blended drinks always have bubble caps rather than the sealed lid. Big no no on drink quality based on the measurements used to make blended drinks. If you have that much extra product after blending a drink, I guarantee you added way too much ice and your drink will taste watered down. 2 stars for the boba consistency, food, and nostalgia, but this is not the Tapioca Express I'm used to. If you still want to check it out, try the squid balls and anything with their fries (though be ready for oil). Everything else is pretty average and you can do better at other boba shops in the Vegas Valley.
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