The food is good which deserves 4 stars but the way I feel every time I pick up my food brought my rating to a 2. It's like you are putting them out by coming in or going thru the drive thru. (Especially the big white guy with all the ink). It's a 20 minute drive from my house so allot of times I will go in to order take out. Apparently they would prefer I call but that is pretty useless when they don't answer the phone! I prefer to give my money to someone that appreciates the business.