I have been to a LOT of nail salons in the area, but this one beats them all. LouAnn is my go-to person here for manis and pedis: she is always friendly, always respectful of my time (meaning, if I make an appointment with her, then she is ready for me at my appointment time. I can't tell you how many places I've been where I have made an appointment only to arrive on time, and have to wait -- sometimes up to an hour -- because a walk-in was taken before my arrival.); the salon is clean/neat; and has a 'calm' atmosphere (meaning, the staff does not shout at one another from across the room, or talk on their cell phones while they are with their customers). Additionally, this salon seems to have all types of colors/designs/styles you could possibly image. Highly recommend!