Went there the other night with the family. We frequent Danforth Ave in Toronto (a Greek area but with LOTS of kinds of restaurants) and wanted to try something new. Did not check ratings on Yelp - be warned
My spouse chose Pappas Grill based on looks (and looks can be deceiving)...
Good:
* Beautiful Restaurant - seated on the patio, great atmosphere. Patio chairs and table can be metal, but not metal grill types please...
* Wonderful atmosphere - nice patio, music not Greek but OK
* Seated quickly - almost as soon as we came through the door
* Staff OK/service had few issues but it was friendly and in most cases responsive
The OK:
* Food came quickly
* Allowed substitutions
* Wanted to charge for village vs Greek salad w/meal - this is a standard practice as tomatoes cost A LOT more than lettuce in Toronto esp, in winter months but even in summer
* Price was reasonable (about $70 for what we ordered - three mains and non-alco drinks).
The Bad:
* The food was BLAND (all three meals) - under spiced and unimaginative. Greek food can have wonderful flavours. Restaurant - do not be afraid to use them!
* The menu - there is more to Greek food than souvlaki, pasta (not Greek), Steak, and a few seafood dishes. Try making a real Greek "signature dish" restaurant people!
* Ordered two substitutions on my meal (I do this everywhere), but only got one on my plate (of course did not charge for their error, and did offer to fix it but by then I was almost finished the other parts of my meal).
* Service issues: Trying to get the attention of the staff re the substitution issue took a while (in restaurant time going 10 minutes without being able to make eye contact with a server is "a while"). No- specials it seems - as we were not told about them.
* No imagination on the kids menu - yes some people with kids do go out to eat - if it's our family it is a lot of the time. To be fair this is not just true here, and they did let us split an order of the linguini for the kids
Would we return? Maybe to try the brunch one day. Not for dinner - I am more about the food than the atmosphere.
What we had:
* Chicken Souvlaki
* Pasta Marinara
* Linguini with Shrimp and Crab in Alfredo Sauce (split by the kids)