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| - I've lived in surprise for 12 years now and I went to Macayo's for the first time last month and it was AMAZING! I had chips and salsa, we ordered their spinach con queso dip for an appetizer, then we ordered two steak chimichangas.
Simple, cheap, delicious.
The second time we went was last week; horrible food, horrible service, just an all around horrible experience. They delivered our chips and salsa, appetizer, and entrees all at the same time. And if there's one thing I hate it's having to rush through eating my appetizer so I can eat my entree before it gets cold. So they took the entrees back to the kitchen and gave us time to eat our appetizer, then they brought us our ice cold entrees, we send them back to have them remade and then the third time they came to the table they were under cooked, raw in the middle of some things and still frozen in the middle of others. The servers were less than apologetic, even giving off a bit of attitude. We didn't say another word. We left our frozen food on the table, paid our bill, and left. We won't be coming back.
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