I've tried this place 3 times. They are always running a Groupon deal and I will always take advantage of deals... It seems like every single time I've gone in there they are either short staffed or their servers just never come back to the table. On my first visit we were sat in this large room...away from everyone. My brother in law ordered about 5 different beers from their menu...and they were out of ALL of them. ALLL OF THEM. Our food was overdone. On my last visit... I went in to watch the game and eat some pretzels and cheese curds and chicken tenders with my sister.... I ordered a water with no ice because I was hot ... maybe because we and a bunch of other people sat outside locked out for about 15 minutes...even after pounding on the door... it took my sister calling the bar to see if they were open for someone to actually come open the door. I ordered my water without ice and then when the food got there i ordered an iced tea. The server brought me iced tea without any ice. I didn't ask for no ice... so after about 15 minutes she finally returned from where ever she was no doubt hiding in the back ...i asked for ice... she looked at me like i asked her to bring me a brand new meal... complained that i ordered water without ice and that she ASSUMED i wanted the tea without it... no... i just made it easy for her...just asked for a cup of ice and for the side of lemon and sweetener I had already asked for... overall...the food is decent and the Groupon deal makes the price worth it... but I'd rather never go there again that put up with their terrible service.