I enjoyed the experience. And it is an experience. The icecream is good, and the flavor combinations unique...but if this was just an icecream place it would go out of business. Because nobody would pay that much for just icecream.
You're going for the "show". The chopping/mixing/flattening, then brain-satisfyingly intriguing rolling up of the icecream into tight little roses of dessert that they deposit with tongs into your cup.
Kids will love this place. In fact...I was elevating the age demographic by a couple decades when I was here. The teens and tweens love it.
I'm glad I went. I'd probably even go again. Once or twice.
It was a destination stop for dessert. But after you've seen them roll it a few times...who is going to come back to pay for it? I do hope they continue to do well. Maybe their location and relative novelty will continue to pay dividends for years to come.
Or...people will get bored with the show and decide to "settle" for icecream somewhere else at half the price.