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  • Great service with a very high degree of professionalism and courtesy. My experience started off very positively and ended flawlessly. Kate at the office was very kind and accomodating. She carefully listened to me and paid attention to every little detail. Planning was great and execution went well accordingly. I let them rent the truck and drive it to the house, as it was too big for me to operate and I didn't have time to devote to pick up, drop off etc. And it didn't add much to the cost to be honest. I had three fine and gentle guys who worked very hard and didn't seem to goof around to charge me more. They get paid hourly! They didn't drop, break, scratch or damage anything. No dents on my freshly painted walls! Having said that, I must emphasize that you must be there acting as their team leader to ensure a smooth operation. Don't assume anything and do give them clear instructions. They will care and listen. I was very happy with the service and thought money well spent. I most definitely recommend Umbrella Movers to those who are looking to find a high quality service.
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