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  • In short, I've never had such a bad nail experience in my entire life. I stopped in here as a last-minute decision to get a gel manicure. I was a bit wary right as I walked in because the place is not very clean, and there was a guy sitting at the register who glanced over and then continued reading his magazine. I waited another awkward 30 seconds and then he asked if I needed something. I asked how much a gel mani was, and he took the ghetto countertop sign and handed it to me without a word. Then a lady who seemed like the owner or boss came over to ask what I needed. She was nice, but it seemed there was lack of communication between her and Gemma, the lady who did my nails. First they didn't have the color I picked, which was a very simple light pink with subtle glitter, for $35. So the owner lady told Gemma to use the hard gel version because it's harder and thicker and my nails are kind of thin. As Gemma started working on my nails, I began to suspect that she did not know what she was doing. Once she was done with all of the cleaning of the nail and cuticles and nail bed, she began the polish job. I could tell by the base coat that it was not going to be even. She had me dry them with streaks in the gel. I just prayed that the color part would smooth it out. The next part was her trying to use the hard gel. OMG. She seriously put a giant dollop of the gel on and then tried to shape it with the brush. The end result was a huge round piece of gel on my nail. After the 3rd nail, I told her no, this isn't going to work. She said, "Sorry, this isn't what I thought it was. I've never worked with this before." I told her she needed to remove it. The owner lady came back and said hard gel is supposed to be thick and pointed out it's usually $5 extra but she wasn't charging me. I was like, UH, NOT this thick, and no thank you. Gemma took off the hot gel and just used glitter over a light pink. The end result was so lumpy and polish dripped into my cuticle beds. My left middle finger nail was so uneven, she attempted to fix it by filing down the polish after it dried, then reapplying the glitter. It was just so sloppy. At this point I had been here for over an hour and a half and I was getting PISSED. I told her to skip the massage because I had to go and did not have time to sit there while she kept trying to fix her crappy nail job. UGH, just thinking about it has me steaming mad. I checked out and paid, but will NEVER again set foot in this place. I mean, if they could fuck up something so simple as a gel manicure, how the hell are they in business doing more complicated things like nail design?? The biggest waste of time and money ever.
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