I was here on a Saturday night. It wasn't packed but it wasn't empty either. I've only ordered Pork Bone Soup at places where they serve Pork Bone Soup and that night was no exception. The soup was just ok. It wasn't bad but it wasn't amazing either. I still like the soup at Owl of Minerva better. Actually, my sister said that the pork was a little dry but I didn't notice it. Someone said on their review that the side dishes are good. And they were. They had mangoes, eggplant, bean sprouts and kimchi. My only complaint is that their serving is smaller than I'm used to (can't help but compare Est West with Owl of Minerva in my head). But it's all good because all I gotta do is ask for more (it's just too bad for the servers because they have to keep refilling them). Oh and they also served miso soup which gives Est West bonus points because I LOVE miso soup.
My other sister ordered Bimbimbap. They had her waiting for almost half an hour before she got her order (poor thing had to watch us inhale our soup while waiting). I don't even think the server apologized for the wait, although they have been friendly in general. Also, the Bimbimbap wasn't amazing either and was borderline bland. In fact, she didn't finish the dish because it was unappealing.
I'd still go to Est West in the future because a lot of the reviews say that this place is awesome. We probably just went on a bad night. But I'd only go again if I have to wait for a table at Owl of Minerva.