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| - I've eaten here many times, so know what to expect with the food-usually consistent food. Nothing out of this world, but well prepared and seasoned.
Tonight I decided to do the curbside pickup, and only ordered 2 cold appetizers and calamari. I did the order online at 5:15, was told to pick up at 6pm. I arrived at 6, called and let them know I was there. At 6:15, and no sign of anybody, I called again and told the person I was STILL waiting. After sitting for another 12 minutes, the server finally arrived at my car, unaware that I had been sitting there for almost 30 minutes (lack of communication somewhere?).
I can understand that it is a Saturday night and it was likely busy, and so don't mind waiting if the food is good. However, when I got home (I live approx 3 minutes away), I opened the calamari and it was cold and rubber, as if it had been left sitting for too long.
Very disappointing to have to wait almost 30 minutes for cold food. With all of the good restaurants around this location, it'll definitely be a long while before I order from here again-unacceptable!!
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