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  • I will never use GrubHub or eat at Stumpy's again after my last experience. The order took about 30 minutes longer than expected. When it did finally arrive, it was cold and we were missing about 1/3 of the items we ordered. I even pre-tipped them a 30% tip in the hopes that it would arrive a little quicker. Nope. I emailed GrubHub, they said they spoke with Stumpy's and the missing items were on their way. Well nothing ever showed up, the restaurant never refunded our money for the missing items and GrubHub shrugged it off with a "we're sorry, here's $5 off your next order" canned reply. That was a fraction of the value of the items we were shorted. This fly-by-night service is DOA in my book. I'll use other local delivery services going forward and steer clear of shady-Stumpy's. I cannot believe they would say they delivered items when they did not - TWICE!!! The whole experience was pathetic and disappointing.
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