They do good work, if you can convince them to do it.
I felt a little weird when I brought an old Timex watch in (something of sentimental value to my Dad) and the man kinda frowned and said it wasn't really worth fixing. I had wanted a new watch face, battery, and a good cleaning. Sorry it's not a Rolex! They did a great job fixing up the watch and another diamond/topaz ring I brought them.
I also had a diamond/platinum ring I wanted to get polished, and he also told me that it wasn't worth it. I have been wanting to sell it, and I'm not going to sell an engagement ring that is in less than perfect condition. So, now I'm going to have to take extra time to find another place that does want to do the work.
I feel like I had to convince him to fix my jewelry. I don't know if the guy thought he was doing me a favor and saving me money or what.