As one of the past reviewers mentioned, the quality of service here is not consistent. For the most part I've had good service. I came in yesterday at 3:15PM (They close at 5:00PM) for a pedicure. I was seated right away. My nail tech just didn't pay too much attention to detail. The water was scorching hot and by the time she came back to check, she appeared frustrated that my feet had not been soaking. Parts of the pedicure were painful. My biggest gripe was at the end, she wanted me to pay immediately and asked me if I planned to leave right away. I told her that I'd like to wait to dry for a bit. Usually they come back after a period of time to help you put your sandals on so that you can leave. When I chose to stay for a few extra minutes, she grabbed the cash from her drawer and left for the day!! Overall, I'm disappointed with the level of service. A time before this, I asked my nail tech if my nails were too short for a gel manicure. She didn't know how to answer me and asked a nail tech next to her. She responded to me saying "if you think your nails are too short then they are and we will not do a manicure for you". I took my business to another nail salon, asked the same question and they gladly did the gel manicure with no issues. The place has really gone down hill in the last year since I started coming here. I will be taking my business elsewhere.