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  • Four of us were seated in this 50% full restaurant on Labour Day, and ordered 3 of their unagi bento specials. Unfortunately, we were then treated to a cup of water and a mug of tea for over an hour before the head chef apologized and mentioned that there were many customers ahead of us (the restaurant had about 25% capacity at this point in time, many patrons having been served). He had a complimentary sushi appetizer sent to appease our hunger temporarily, and then went back to serving literally everyone but us. Two tables were seated, were served, and left before the 1.5 hour mark, and I asked the waitress politely if we were going to be served tonight. The chef said 5 minutes, she said 10 minutes, and so we waited 15 before leaving on empty stomachs and disappointment. It's unfortunate, since I've been here twice before, and have not been let down. I hope that my next visit won't be as unwelcome.
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