This place is always packed and it opens late as well, they're doing extremely well and I don't blame them. The place is clean and hospitable. They always welcome you with a smile and offer beverage and snacks (fruits). They have an organized way to accommodate walk ins but calling ahead of time will help avoid disappointment. The masseuses are all mandarin speaking with good manners (I've had ones that said that they voiced out that they were tired and management had not given them lunch breaks- definitely wouldn't give my business to those kind of places). Happy workers= good services