One of the worst experiences that I have ever had at a restaurant.
We decided on Red for a friends 30th birthday party. We requested a private room for our group of 18 but were seated in the bar area where they pushed a bunch of tables together. This is how you honor our reservation?
Our first drink took 45 minutes to arrive. Food was ordered after 90 minutes. Wait staff stopped coming to our table and we began ordering from the bar. After two hours and not even a salad we had to begin canceling our food as it was closing in on 11pm. The manager was frantically doing what he could but it appeared as though there was no wait staff which as the manager was his fault.
In the end, we were brought about 1/3 of our order and the salads were warm-like they were sitting under the heat lamp. My ribeye was WAY overcooked. It probably sat under the heat lamp too long as well. The manager ended us comping us over 1000 dollars of food and drink in the end. However, the entire meal was ruined.
This place is nowhere near as refined as any of the other steakhouses around town. Stick to Capital Grille or Hyde Park and avoid this place.