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| - Alright...I haz a sad, but I have to write a less than "good" review of the place. Caveat: This is takeout-related only. I have dined in the restaurant and had a few good experiences. Like...3-4 star versus the 2 I'm adding. But it's been a while.
Okay, so the thing is this: I love pad thai. So I order it a lot. There was a time when I worked at a previous location where I would literally order pad thai at minimum once per week. I've ordered it here at least four times. It's been consistent, which I guess can be considered a good trait. But consistently bad, which I suppose isn't.
Today's experience, like the past experiences was characterized by the following (in order of decreasing importance): dry food, attention to detail, and tail-on shrimp.
The food seems like it's been overheated (all four experiences). Or heated too long. With takeout, I understand that once you prepare the food you need to keep it warm, but in this case, I arrived before my food was ready (though it was difficult to tell if that was genuinely the case since the servers were slammed. Was it ready and sitting because there was nobody to bring it out? Or was it still being prepared?) and got the same thing. Dry over cooked food...which...inexplicably...was cool to taste. The shrimp was borderline cold.
Regarding attention to detail, they were super busy today, so maybe they got hasty and forgot the lime. Personally, I love the taste of a little lime juice squeezed over shrimp pad thai before I eat it. And I recall getting it in the past...just not this time.
Regarding tail-on shrimp...Okay maybe it's just me. And it's certainly not restricted to my experience with Papaya versus...any Italian place or steak place or anywhere else that they serve shrimp with pasta or my meal. The tails were on. With a dish where you're expected to pick up the shrimp to eat it (friend shrimp/shrimp cocktail/grilled shrimp) that makes sense. But in a pasta or noodle dish it means digging into your sauce-covered dish and employing the "grip-it-and-rip-it" technique so you get all the meat. Yeah, I guess you could cut it (though my takeout bag did not include a knife) but then you lose some of the tail, which bugs me. And I've heard people say..."it's about presentation...it makes the dish more attractive"....no. No it doesn't. It's the tail of a insectile animal...it does not beautify or enhance the dish.
The ray of sunshine is the hot and sour soup, which has been amazing everytime I've had it.
I'll go back, but only because it's the closest pad thai in town. And I'm lazy. But not so lazy that I'd leave the tails on my shrimp pad thai.
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