We will NEVER use this business again!! We ordered flowers for my husbands 80 year old mother (who has cancer). We arranged for them to be delivered the Friday before Mother's day. When we called on Saturday, they had not been delivered. So we contacted the company only to find out they charged our credit card for the purchase and delivery and did NOT actually order the flowers!!! Pretty sure this is called theft! Anyway, the only customer service people we could get ahold of were in the Philippines. They credited our card back the amount and offered to send us a $20 credit towards a full priced item over $50!! Can you believe that?! So, Monday, my husband called to talk to a manager (they refused to let us talk to him in the Philippines. Long story shorter, they did send her flowers but only after spending 4 hours being put on hold, hung up on and going through approximately 6 people! Terrible service!!