This is the first review I am writing for Yelp and I am inspired to do so because of my great experience at Virginia Auto Service.
(Although I didn't know it) My engine belt broke on my way to work while driving on the highway. I managed to get safely to work and I ended up calling Virginia Auto Service upon the recommendation of a friend. Within minutes of talking to Matt he had provided an initial assessment (which turned out to be correct) and advised me how to proceed. He encouraged me to get the car towed and was VERY clear that he would rather I bring my car to another shop if it was less expensive for me and/or safer. How refreshing! He also took the time to look at a similar car in his lot so as to better inform me of possible scenarios.... all before I had committed to utilizing his services.
I towed it to Virginia Auto Service (thanks for instructing me to contact my insurance company- towing was free) where it was assessed, fixed, cleaned and ready in hours.
I really really felt like Matt wanted to educate me about my car and ensure my safety before getting my business.
I cannot compare their prices to another shop's but I would rather have caring, honest and thorough mechanics than a cheap bill.
I fully recommend