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  • worst fucking car place ever. I would love to think that jim marsh was a good dealership but they are the worst i ever been to i will never purchase, service, or even piss at their business again. First lets talk about how the prices on their used car is WAY over the market value (our fault for even buying it in the first place). Second when we got our car we couldn't even register it right away because they haven't even done a smog test on it. Third our air went out within a year of having it not only did we pay extra to get the full warranty back on the car but when we went in just under the most allowed for our warranty was cover all of a sudden it was over the mileage by 200 miles. Then they try to make it sound like Jim Marsh heard our dilemma and is willing to pay for half the cost but it will cost us 500 dollars to fix it. That should of told me that they was the worst but no i went back to service my kia that i also purchased at the same time as my other car. Came in early in the morning at 8am pregnant thinking ill just take a shuttle back to my house to wait where i can eat and relax. During that time not only did they forgot i exist i was there over 2-3 hours waiting and even after seeing a representative to verify that I'm okay with my breaks being change but my car was not even ready and had to wait longer since the computer in my car went out. Fast forward my breaks started sounding horrible and i was thinking it was weird since i just got the front two replaced 3 months ago. Come to find out they never changed my breaks even though the main reason for my last visit was my breaks and i verified i wanted them change and the reports even said that my breaks was in the red to replace. Why would i drive off a dealership knowing my breaks was bad let alone drive out of state while being pregnant and having a two year old with me for the past 3 months without fixing it? Then the worker is going to chuckle and say " well I'm not saying you was in any danger you just need your breaks changed".What does that fucking mean? How can you tell me my life was not in danger when I'm metal to metal on one break and you can just predict peoples driving. Safe to say stay clear from these people .
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