We love our cleaning ladies!! They always do a great job. Been using this service for three years. They always do a detailed job and let me know if there are any issues. They have also answered our questions over the years on how to tackle a particular stain or issue (for example washing crayons off the walls---not something we expect them to do). They are like surrogate mom's for us! Something other reviewers should note: I am a former household maid myself and I understand what it is they actually are there to do. They are not there to wash your dishes or clothes (although they have done these things for us from time to time). Communication is key with those who come into your house to provide a service.