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| - I just left Thirteen North after having lunch there for the first time. I had $30 to spend via my Restaurant.com certificate and planned to pack some of my leftovers for dinner tonight.
Here's what I ordered: Calamari, Glazed Salmon (which comes with mixed veggies, garlic mashed potatoes or orzo pasta or side salad) and sweet potato fries.
What I received: A side salad, a piece of non-glazed and dry salmon (I NEVER told her I didn't want my salmon to be glazed) with a full plate of sweet potato fries.
I have friends that work in the restaurant industry and I also work in retail part time so I understand how people can get crazy about the things they spend money on. With that in mind, I really try to make it a point not to complain or ask for TOO much while dining.
But me + no food since 7:00AM = HANGRY. Today was NOT the day to mess up my order. I just want my food, as I've ordered it. That's all.
My waitress, Jessica, was polite but when I asked her about the rest of my food she said she forgot my calamari and thought I only wanted fries with my salmon. At NO point did I tell her I didn't want the mixed vegetables or the orzo pasta with my food. She offered to have the veggies made, I said okay, but with my limited time due to my 1 hour lunch break and my extreme disappointment, I canceled it a few minutes later. She brought out my veggies anyways which I didn't bother to touch.
I literally paid $20 for a dry piece of fish (which was decent and I ate ONLY because I was very hungry and out of time) and fries (which I took with me to go because they were pretty good). I was visibly VERY upset. Jessica said she wouldn't charge me for the veggies and she didn't.
I'm usually a excellent tipper but I left her a $1 tip, wrote on my receipt why she only received a $1.
Customer service is everything to me. This was not a good experience. Never again.
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