I was here early on a Saturday evening. Yes, it was packed with families and it was a bit noisy. What I noticed was that there was someone going around wiping down that yogurt area and keeping things cleaned up. Self serve anything has the potential to become a giant mess so I appreciate it when I see someone trying to keep the place clean.
This is a small space but done nicely, bright with pink, green and orange. There is a small seating area with a flat screen that had Nickolodean on when we were there. There are games for families to play and my daughter and I played checkers while we enjoyed our frozen treats.
The variety was great. I tried the Red Velvet and it was delish! The NY Cheesecake was good too. There were tons of toppings, even little cheescake bites and frosted animal cookies! YUM! I thought the consistency of the yogurt could have been a bit more frozen but the flavor was good. Will I be back? Yes! It's not close to my house but if I am in the area I will stop by for a frozen treat. And they have a punch card system and that is always a good thing! I like being rewarded for being a customer.
The bottom line....if you don't like children, don't go on a weeked or get your yogurt to go. If you don't like it, don't go back. I have no problem with families being out on a Saturday evening and I did not see any children misbehaving while I was there. And believe me, I was a single person for a very long time and yes, I find those things to be annoying too. It all changes when you have your own. :)