I visited this location three times since opening since it's conveniently located and was disappointed on 2 ocassions. My cars trunk was completely wet the first time and the last time the scrubber broke off the trunk assembly of my vehicle. When notified the attendant told me you have to be careful with those things as if I could have prevented what clearly shouldn't have happened. They then told they would fill out a claim form but doubted it was worth since my car was older than 5 years. I've yet to get a call.