Yes it's true, this is the WORST pharmacy EVER. I tried to go through the drive-thru and was second. The car in front of me didn't move for at least 20 minutes. I was so frustrated I went and parked and went inside. This was not the right decision, I discovered. The line was 5 people deep and didn't move for another 20 minutes. I ended up leaving. My roommate said that it's always busy in the evening so I tried to go before work at 8:30am. I was the only person there. The pharmacist noticed me and said "I'll be right with you!" I said, "Ok!" 20 EFFING minutes later, he finally came up to the counter. I WAS LIVID. I am NEVER using this pharmacy ever again. THEY SUCK!!!